4. Project Timeline

We will provide an estimated start and completion date. Project timelines may be adjusted due to weather, material delays, inspections, or change orders. We will communicate delays promptly.

5. Materials & Substitutions

We will use the materials specified in your contract or agreed upon in writing. If a selected material is unavailable, we will offer a comparable alternative for your approval before proceeding.

6. Payment Terms

A deposit of no more than 50% of the total project cost is due upon contract signing.

Additional payments are due at predefined milestones (e.g., wet area installed before full remodel).

The final balance is due upon project completion and before final walkthrough.

We reserve the right to suspend work for late or missed payments.

We accept payment via Check, Major Credit Cards or Cash.

7. Change Orders

Any modifications to the project must be requested in writing and may incur additional charges and timeline extensions. Verbal agreements are not enforceable.

8. Warranties

We offer a standard 1-year workmanship warranty from the date of substantial completion. Manufacturer warranties on materials (e.g., tiles, fixtures) will be transferred to the Client when applicable.

9. Site Conditions & Access

Client agrees to provide access to the job site during normal working hours and ensure that water, electricity, and restroom access are available. Pets and valuables should be secured prior to project start.

We will take reasonable care to protect existing structures but are not responsible for pre-existing damage, hidden defects, or damage caused by conditions beyond our control (e.g., plumbing in walls).

10. Cleanup

We will remove construction debris and perform a final cleanup upon completion. Client is responsible for disposal of any personal items or old fixtures unless agreed otherwise.

11. Insurance & Liability

We carry general liability and workers’ compensation insurance as required by Washington State law. A certificate of insurance is available upon request. Client agrees to indemnify us from any damages arising from unsafe pre-existing site conditions not disclosed at the time of contract signing.

12. Lien Rights

Washington law (RCW 60.04) allows contractors, subcontractors, and material suppliers to file a mechanic’s lien if not paid. A “Notice to Customer” may be provided as required. Final payment is contingent upon lien release documentation from all subcontractors.

13. Termination

Either party may terminate this agreement in writing with 7 days' notice for material breach. Client may cancel for convenience but will be responsible for work completed and materials ordered.

14. Dispute Resolution

In the event of a dispute, both parties agree to first attempt mediation in King/Pierce/Snohomish County (choose appropriate) before pursuing litigation. Each party will bear its own legal fees unless a court determines otherwise.

15. Force Majeure

We are not liable for delays or failure to perform due to events beyond our control, including but not limited to acts of God, labor shortages, supplier disruptions, or natural disasters.

16. Entire Agreement

These Terms, along with any signed project agreement or estimate, constitute the entire agreement between the Client and Contractor. Any modifications must be in writing and signed by both parties.

If you have any questions or concerns about these terms, please contact us at:

Ottermen Empire LLC, dba Otter Bath Remodeling

17610 SE Lake Holm Rd.

Auburn, WA

(253) 243-2244

[email protected]